1. Introduction
Aurum Axis Financial (“we,” “us,” or “our”) respects the privacy and confidentiality of the personal information entrusted to us. We handle personal information responsibly and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
This policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact our firm, or engage our services.
2. Information We Collect
Depending on your interaction with us, we may collect:
- Contact information, such as your name, email address, telephone number, and business details
- Business and financial information reasonably required to provide agreed services
- Website and technical information, such as IP address, browser and device information, and website usage
- Information you voluntarily submit through website forms or correspondence
We limit collection to information reasonably necessary for legitimate purposes.
3. How We Use Information
We use personal information to:
- Respond to enquiries and consultation requests
- Establish and manage client relationships
- Provide accounting, tax, payroll, and advisory services
- Meet legal, regulatory, and professional obligations
- Maintain the security and performance of our website and systems
4. Consent and Disclosure
Where required by law, we obtain your consent before collecting, using, or disclosing personal information. You may withdraw consent, subject to legal, contractual, and professional restrictions.
We do not sell personal information. We may share it with authorized personnel, trusted service providers (such as accounting software, hosting, and technology providers), government authorities such as the Canada Revenue Agency where authorized or required by law, and other parties with your consent.
5. Security and Retention
We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. No electronic system can be guaranteed completely secure, so please do not send sensitive tax records, banking credentials, social insurance numbers, or confidential financial documents through general website forms.
We keep personal information only as long as reasonably necessary for the purposes collected and to meet legal and professional requirements, and then securely delete, destroy, or anonymize it. Some service providers may store information outside Canada, where it may be subject to local laws.
6. Your Rights
Subject to legal exceptions, you may request access to the personal information we hold about you and ask us to correct anything inaccurate. We may need to verify your identity first.
7. Cookies, Third Parties and Children
Our website may use cookies and similar technologies, described in our Cookie Policy. It may also link to third-party websites whose privacy practices we do not control. Our services are intended for businesses and adults, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this policy from time to time. The latest version will be published on this page with an updated date.
9. Contact Us
For privacy questions, access requests, or concerns, please contact:
Aurum Axis Financial
340 Ferrier Street, Unit 208
Markham, Ontario L3R 2Z5
Canada
Email: info@aurumaxisfinancial.ca
Telephone: +1 (647) 819-9979
Website: www.aurumaxisfinancial.ca
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